Customer Service Hours. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on … She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. You can reach us at support@hdvisionworks.com 263 South Lincoln Avenue Oakhurst - NJ - 07755 +1 (240)343-7838 We have had an influx of requests due to COVID-19; one of our customer service associates will contact you during operational hours, but please note it may be several days. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. If you want your response I have never had worse customer service in my life. I have sat on hold over 30 minutes and I get tired of waiting and hang up. Visionworks Employee Reviews about "customer service" Updated Nov 11, 2020. Thank you for visiting our site. 155 friends. 1 salary. Would You Like to Convert It Into Review? 7/13/2019 We are so proud to hear that Dr. Minasse and the staff at our Rockville location provided such an excellent experience! Comment from Customer Service of Visionworks Boulevard Mall. Did not work with optometrists as I already had glasses prescription from my doctor so can't comment on them just the optical group. A free inside look at company reviews and salaries posted anonymously by employees. Maria C. Washington, DC. Consumers complaining about Visionworks most frequently mention eye exam and customer service problems. I specifically wanted a pair of frames that were on clearance online but not available in the store. Salaries posted anonymously by Visionworks employees. They care about your wellbeing. Visionworks ranks 105th among Eyeglasses sites. Related: Visionworks - Complaint She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. You can find contact details for Visionworks of America above.. ComplaintsBoard.com is an independent complaint resolution platform that has … 4, 2014) Report THE WORST. Each brand score is calculated based on set of relevant criteria and displays company performance over time. Our website collected and compiled various consumer reviews about MyEyeDr and Visionworks as well as customer ratings and recommendations for these brands. Heather specifically was amazing....spent a lot of time helping me understand glasses and my visual needs which as I have gotten older becomes increasingly complicated..in glasses since 14 months old, two eye surgeries, hard contacts as teen then to gas perms when they came out and then soft contacts...now needing different things for different distances etc...this getting old is hard...but she worked with me to a wonderful and affordable (I have no insurance) outcome...able to function at work visually...(I think they work was wondering what to do with me..couldn't see). Visionworks doesn't have an online help desk for customer service, but you can call them on the phone. Their values Be Human, Be Simple and Be Bold are lived out daily! Average Visionworks hourly pay ranges from approximately $9.18 per hour for Eye Specialist to $18.64 per hour for Optician. Got a call from Customer Service Wednesday July 22, 2020 . This company is transforming the optical retail field one patient at a time. If you wish that your prior post be removed, submit a notarized letter. 5/17/2016 Hi Larry, Thank you so much for sharing your Visionworks experience with us! The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever! Customer Service Representative. Conclusion. We are passionate about flawless vision. I wouldn't recommend it. In case you didn't realize there was an alternative, the best phone number for Visionworks customer support is … Smart Screen lenses provide 45% Blue Light reduction. We want every person who visits our stores and affiliated doctors to have an incredible experience, in … Great Comment! And again, if you didn't realize it was an option and you'd rather have a dialog … Their customer service is terrible. They didn't have them in stock so had to order them. Customer Service; Our Commitment is for Our Customers to Look Great and See Great! I cannot say enough good things about her..also Barbara the manager did everything she could to help me as well....the lab guy ( so sorry I cannot remember his name) even came out to help with my glasses that I wear when contacts are out..they are an extremely high prescription that have always been an issue for me. Salary information comes from 75 data points collected directly from employees, users, and past and present job … I have never had such bad service at any place in my entire life...the manager didn't seem to think after an entire week of thinking my glasses were ordered was important enough to take 5 minutes to FAX my script to another store I had to wait till the next day...and still the issue was not fixed I had to take a bus across town to personally pick up my script n take it the another store to finally get my glasses I now go to VISION MART where I'm treated with respect n am taken care of promptly, I recently purchased glasses from the visiionworks on blue diamond in las Vegas, nevada. Customer Services & Support. Average Visionworks Retail Customer Service Representative hourly pay in the United States is approximately $11.67, which meets the national average. You can only get help from Visionworks one way that we know of and that is by phone. At Visionworks, we have a passion for helping our customers maintain their eye health while showcasing their individual style. Business Customer Service. Visionworks Customer Care. In … That is why we are committed to providing the largest eyewear selection of … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. Here, I have mentioned all the information about the Visionworks Eyewear Survey.I hope you took this survey successfully & got a to win a $1000 Prize.. I've also come here for my contact lenses. Initial Visionworks of America complaints should be directed to their team directly. Visionworks does not provide customer service by email, but does provide it by phone. Comment from Customer Service of Visionworks Northtown Mall. Don't forget to like our Facebook page and stay tuned for exciting offers and events. They don't even do what they say they will do to resolve the situation. If you still have any issue, So please comment by using below comment box. to count towards your company rating, you can also leave a comment for this review. Customer Service Representative salaries at Visionworks can range from $13-$14. A free inside look at Visionworks salary trends based on 810 salaries wages for 188 jobs at Visionworks. Product or Service Mentioned: The team did a great job in accommodating my needs. Get contact details that poster left for the company. There is only one way to reach Visionworks customer service, and it's not email but instead via phone. Private messages do not impact your company rating. Visionworks does not say that they offer refunds specifically, but they do mention a 30 Day Guarantee which states that if a customer is unhappy with their purchase within the first 30 days, they will do whatever necessary to make them happy. Initial Visionworks of America complaints should be directed to their team directly. Even though the Dr's are ok. © 2021 ForLocations.com All rights reserved. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. Contact Visionworks customer service. Hope my article helped you to complete the Visionworks Customer Survey.. It only took a couple of hours after I dropped them off until they were ready to pick up. You will be able to edit the text before publishing. Average Visionworks Customer Service Representative hourly pay in the United States is approximately $12.36, which is 6% below the national average. 9am – 6pm CT | 7 days a week. We'd like to collect more information from you about your interactions with the store as well as your contact information. Customer Service Contact Info We are so happy that we were able to help find new frames! Business Customer Service. Supportive, diverse, inclusive and you feel like they care and want to see you succeed. Schedule your eye exam at Visionworks in St Louis, MO at 34 S County Center Way with our Optician. Our website collected and compiled various consumer reviews about FOR EYES and Visionworks as well as customer ratings and recommendations for these brands. Working for Visionworks is like having this extended family from coast to coast. 1 salary. Visionworks is a leading provider of eye care services in the U.S., sitting at the intersection of healthcare and retail. Find Reviews Filter. Visionworks Employee Reviews about "customer service" Updated Dec 22, 2020. Got a call from Customer Service Wednesday July 22, 2020 . They called 5+ other locations to locate a pair and had them shipped to the store. Based on 3 salaries. Write a private message as Visionworks verified representative. This estimate is based upon 1 Visionworks Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Username and password will be sent to you via email. Her name was Cathy. That’s all folks! You will be automatically registered on our site. Please call customer service for help adjusting your order. The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever!-by Furious Buyer (Apr. PissedConsumer2085751. Senior Manager - Global Customer Care. Shop Glasses Shop Contacts Her name was Cathy. Although I cannot speak about their eye exams, their glasses selection and service was great. I tried for over an hour calling various Visionworks numbers to try and get ahold of someone to find out … 9 reviews. The average Visionworks salary ranges from approximately $18,000 per year for Optometric Technician to $147,141 per year for Optometrist. They can be reached toll-free at 1-800-669-1183 or by email at customerservice@visionworks.com. We are processing your message. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Pick up prescription glasses, sunglasses, or contacts. 4/16/2019 We're so sorry to hear about your experience, Jess. ForLocations, The World's Best For Customer Service Info. 4 reviews of Visionworks "I had a good experience at Visionworks. View More. We are devoted to healthy eyes. Customer service very poor, visionworks managers do not listen to shoppers when trying to explain the problem, upsetting the customer even more until the problem has escalated beyond reasoning by both parties. Visionworks Reviews and Complaints @ Pissed Consumer Page 2 Then lastly the wonderfully nice gentleman who not only works the sales floor but helps in the lab ( again I have lost his name) spent the extra time to get my computer glasses working for me in time for work...tremendous group of employees at this blue diamond store in las Vegas...thank you for helping me with a frustrating vision situation. Comment the review as Visionworks verified representative. Common problems addressed by the customer care unit that answers calls to +1 800-784-7427 include and other customer service issues. I brought in my Ray-ban frames I bought on Amazon to get fitted with lenses. Store in Arbor Place Mall run by young unprofessional kids and is very unorganized. If I do not get a follow up soon I will post what happened to my wife and myself to let the public know what happened with video. Our website collected and compiled various consumer reviews about Eyeglass World and Visionworks as well as customer ratings and recommendations for these brands. 692 Visionworks reviews. Search job titles. ... Visionworks is a gem among optical and retail companies. Thank you for submitting your request. Business Customer Service. Review #2085751 is a subjective opinion of Rather than trying to call Visionworks we recommend you tell us what issue you are having and then possibly contact them via phone. You can try to reach review author by writing a comment to the review or try one of our business solutions. You can call Visionworks at (210) 228-0718 phone number, write an email, fill out a contact form on their website www.visionworks.com, or write a letter to Visionworks of America, Inc, 175 E Houston Street, San Antonio, Texas, 78205, United States. Visionworks has a consumer rating of 1.9 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. Thank You for Your Reply! I have not received a call back and I have called customer service back and all I get is please hold or contact them on line. Thank you for your kind review and stellar recommendation, Lina! Reviews For Vision Works Customer Service (4) Horrible service. 8 reviews of Visionworks "The team provides great service. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Comment from Customer Service of Visionworks. Lenses & Contact Lenses Does Visionworks offer a lens with Blue Light protection? Read more.